E :dbipuc.principal2021@gmail.com
DON BOSCO
Independent PU College
Ensuring Fairness and Transparency
Grievance Redressal System
Our commitment to maintaining a supportive and equitable campus environment for all students.
Quick Resolution
Addressing issues swiftly at the departmental level for immediate solutions.
Centralized Support
Direct access to the Grievance Redressal Cell for unresolved concerns.
Comprehensive Oversight
Principal and management involvement for critical issues.
Introduction to Our Grievance Redressal Cell
At Don Bosco Independent PU College, our Grievance Redressal Cell is dedicated to ensuring student welfare through a structured approach to addressing concerns. Comprising five dedicated members, the cell is committed to resolving grievances at individual, class, and institutional levels.
We strive to create an environment where every student’s voice is heard, fostering transparency and fairness across our campus. Our proactive measures ensure that all issues are addressed promptly and effectively.
Understanding the Redressal Hierarchy
Our grievance redressal process is structured into three levels to ensure comprehensive coverage and resolution of issues:
Three-Tiered Approach
Level 1: Departmental Resolution – Class Mentors and Heads of Departments handle initial grievances for quick solutions. Level 2: Institutional Cell – Unresolved issues are escalated to our Grievance Redressal Cell for further action. Level 3: Principal & Management – Critical issues are addressed by the Principal and management, ensuring thorough resolution.
Understanding the Grievance Process
Step 1
Submit your concern through one of our available channels.
Step 2
Your grievance is reviewed by the appropriate department.
Step 3
Receive a resolution or further guidance from our team.
Our Commitment to You
Dedicated to Resolving Every Concern Efficiently
Reach Out to Us
We encourage you to share your concerns with us. Our team is here to listen and assist you in every possible way. Your feedback is invaluable in helping us improve our services.